Let Us Help You

You can email your questions to support@cenetwork.com or call customer service toll free at 1-866-444-1123.

Support is available during the following hours:

Hours (Eastern):
Mon. to Fri. 9:00 am - 5:00 pm
Sat.-Sun. Closed

After hours: Please leave a voice message or send an email message to support@cenetwork.com; we will respond to your request the next business day.

Important Note: Voice messages and email messages left after 5:00 pm on Friday, or on Saturday-Sunday, will not receive a reply until the next business day after 9:00 am.

Scheduled Website Maintenance: CE Network performs scheduled website maintenance on Friday's between 7:00am and 9:00am (Eastern). Although unlikely, website accessibility or course performance could be affected during this time.

Chat LIVE with a customer support representative

Chat LIVE is available Monday - Friday, from 9:00 am to 5:00 pm (Eastern). If a representative is not available, you will be prompted to leave an email message. Email requests to support@cenetwork.com will receive a response the next business day.

On-Line Self Support

Self help options are availabe online throughout the CE Network learning environment:

A list of Frequently Asked Questions is always posted, and updated based on current questions received through Service and Support.

System Requirements provide online technical assistance, allowing you to test your computer to ensure that it meets the minimum system requirements, and set up any software plug-ins required to run our course effectively.